HELPMATE ROME

Testimonials

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You don’t have to struggle alone.

Every client you see below started out in the same place — confused by listings, frustrated by language barriers, and unsure where to turn. A little help can change everything.

Testimonials

★★★★★

"I spent my first few months in Rome moving from one short term let to another. It was impossible for me to find a flat with my broken Italian and without a work contract or a bank guarantee (I am self employed). When Marie-Helene got involved she took over all the communication with the agencies, accompanied me to viewings and translated the documents I needed for the flat applications. After 8 months of my own on-and-off flat search, Marie-Helene helped me get a place after just 2 weeks. It would have been impossible without her help."

– Silke J. 

"When I arrived in Rome I had a hotel booking and a couple of weeks of Duolingo Italian under my belt. Unsurprisingly, this made looking for an apartment very challenging. A friend recommended I get in touch with Marie-Helene and she has been amazing. She gave me helpful advice, helped me find a great long-term room in the area I wanted, and came along to the contract signing to make sure everything was as it should be. Besides all that, she has also been so kind and welcoming, making this whole scary process a lot easier. I would absolutely recommend Marie-Helene to anyone trying to navigate the rental market in Rome."

-Helen G

"Navigating the Italian rental market as a non-Italian speaker can be overwhelming, but Marle-Helene made the entire process smooth and stress-free. She was incredibly attentive, quickly responding to all my questions, and she handled communication with landlords and agencies flawlessly. Her language skills and deep knowledge of the Rome housing market were invaluable, especially when dealing with complex rental agreements.

-Lori B. 

“On moving to Rome, the first obstacle I came up against was the language. Apart from that, I had no knowledge of the market or the way it works, the rules and regulations or the pitfalls to avoid. Marie-Helene helped me by calling agents, arranging and accompanying me to viewings, and translating and interpreting for me. Apart from that, I found her freely shared local knowledge and advice in terms of normal practices in Rome around rentals – and beyond – really helpful. The strongpoints of her service are her experience of living in Rome and the suggestions she made to me as a newcomer. I also found her communication to be very straightforward, clear, and proactive. Marie-Helene made my transition to living here so much easier and I have already recommended her services to other newcomers to Rome!”

– Madina B. 

"As I’m not permanently based in Italy but am almost constantly travelling around Europe, I needed local ground support to help me find a suitable flat for my time in Rome. In addition to being available to attend viewings on my behalf when I am not in the city, I also needed someone to help me with the cat-and-mouse game that is contacting local real estate agents to arrange the viewings. As I’m working during the day, it wasn’t possible for me to drop everything and make the call (or be available when agents call you back). Marie-Helene was extremely responsive – when I sent her a new listing I was interested in, she jumped into action immediately to contact the agent, gather more information and set up a viewing. She fulfilled exactly the role I needed as an intermediary and eliminated the stress of having to deal with repeated contacts to and from agents. I appreciated that she offered a free consultation to assess my specific needs, and the process of working with her from start to finish was seamless. I recommend her services to anyone who is looking for an extra pair of hands to help manage the stressful process of finding housing in Rome."

-Jessica F.